1. Delivery
We will make reasonable efforts to deliver orders within the estimated delivery time. However, delivery times may vary due to weather, traffic, holidays, courier delays, or other circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and contact information.

2. Returns & Exchanges
Our return and exchange policy applies only to eligible products and must meet the conditions specified in our Return & Refund Policy.
Products may not be eligible for return or exchange if they have been used, damaged, altered, or returned without meeting our stated requirements.

3. Cancellation
Order cancellation requests may be accepted before the order is processed or shipped. Once an order has been shipped, cancellation may not be possible.

4. Customer Responsibility
Customers are responsible for providing accurate information when placing an order. Seven-Hued will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.